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For users using the following mentioned applications (eReg, ACP, ILTC Portal, IRMS, Medifund, MFEC, AcuteNet NextGen, eSMF),
please call 1800-483-4582 (1800-ITD-ILTC) or write to iltc_itdhelp@aic.sg for assistance.
Our Operating Support Hours has now been also extended from Monday to Friday, 7am to 7pm.
When requesting for assistance, please ensure that any Personal Information shared is limited to only what is required.
Dear IRMS users, please note that IRMS has ceased processing Nursing Home, Nursing Home Respite Care and Sheltered Home referrals since 10 Jan 2025, 7pm
and all of these referrals have been migrated to BRIGHT (https://bright.gov.sg).
Please login to BRIGHT to continue processing NH, NHRC and SH referrals or to submit new referrals for these services.
If you encounter any issues accessing BRIGHT, please contact BRIGHT support channel (https://go.gov.sg/brightsupportform).
Referrals for other services will continue to be raised and processed in IRMS.
Dear Users, please be informed that AcuteNet will not be available from 17 Jan 2025 9pm to 11pm for scheduled deployment.
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