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For users using the following mentioned applications (eReg, ACP, ILTC Portal, IRMS, Medifund, MFEC, AcuteNet NextGen, eSMF), please call 1800-483-4582 (1800-ITD-ILTC) or write to [email protected] for assistance. Our Operating Support Hours has now been also extended from Monday to Friday, 7am to 7pm. When requesting for assistance, please ensure that any Personal Information shared is limited to only what is required.
Dear NHG Users, if your email has been changed to the new nhghealth email address, you are reminded to amend your eReg email address as needed to ensure you continue to receive system notifications. If you have trouble updating your eReg email address, please call the 1800-ITD-ILTC or write to iltc_itdhelp email for assistance.
Dear IRMS users, from 18 August 2025, please note the following: 1. Most referral services previously on IRMS have now been launched to BRIGHT (https://bright.gov.sg). 2. For Interim Caregiver Services (ICS/ICS+), Hospice and Psychiatric services, only basic referral data has been migrated to BRIGHT. 3. Community Hospital and Befriending referrals have not been migrated to BRIGHT. 4. Referrals in IRMS will remain accessible for viewing until the end of October 2025, after which IRMS will be decommissioned. 5. For BRIGHT related queries, please contact go.gov.sg/supportbright
Dear Users, please be informed that eReg will be performing scheduled deployment on 19 September 2025 7pm to 8:35pm.
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