Dear eReg & IRMS users, we have been alerted of Singpass login issues. We are working with Singpass to resolve the issue. As an alternative, you may try to use other browsers or login using HVPN.
We thank you for your patience and our sincere apologies for any inconvenience caused.

Dear AcuteNet Users, there will be a system downtime for deployment on 6 Dec 2021 7pm to 9.30pm. Please do not use AcuteNet system during this period.

Dear IRMS users, please note that starting from 27 November 2021 the maximum date range for the "Referral Case Load" report will be limited to only 1 month to avoid affecting the performance of the server. We apologize for any inconvenience caused.

We are experiencing high call volume. If you are unable to reach us, kindly send an email to ILTC Portal (AIC) for your query

For merged DDC referrals, kindly note that previous episode is to be discharged so as to find the admit button for the new DDC referral.

From 29 April 2021, the length of new passwords will be increased to at least 12 characters to strengthen our cyber security hygiene. This mandatory change is in line with the HealthTech Instruction Manual –ICT Security Policy (“HIM-ISP”).

For assistance, please contact IRMS / ILTC Portal Helpdesk at 6603 6995 or email

Operating Hours:
Monday - Thursday: 8.30am to 6.00pm
Friday: 8.30am to 5.30pm

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