Entering the Service Application Details (non-residential)

Note

Click View Case Info to obtain an overview of the patient's current and previous referrals created. Also, the telephone numbers are provided to the healthcare professionals to make any enquiry pertaining to the services.

Service type selected at the time of referral creation is auto-populated in this field.

For non-residential service application, it is displayed as follows:

Non Residential
(DRC/DDC/HC/SPICE/ACE/SDC/SHC)

Based on the service selection at the time of referral creation, the required fields are enabled. You can select from the following services:

• Day Rehab and/or Day Care Service
• Senior Home Care (Home Help Services)
• Dementia Day Care Service
• Home Health Care (Home Medical/Nursing/Therapy)
• Assessment & Coordination for Enabling Services
• Social Day Care
• SPICE

You can select the following reasons:

• Rehab

• Day Care

• Others

Does the applicant/family have any preference in terms of the following?

You can select the preferences for following:

• *Diet

• *Location

• Preferred Service Provider

• *Religion
  

		Note
		You can select the applicant/family's preferences for Day Rehabilitation / Dementia Day Care / Social Day Care/Nursing Home/SPICE service only

Under Senior Home Care Services, you can select from the following services (check boxes):
[Senior Home Care (Meals and Escort)]

• Meals-on-Wheels
• Escort/transport
  

[Senior Home Care (En suite)]

• Laundry
• House Keeping
• Personal Hygiene
• Medication Reminder service
• Mind Stimulation Activities
• Other personal care services

For Senior Home Care Services/Home Nursing Service (Wound Care Only)

Under *Type of Information, you can choose one of the following options:

• Medical Report -- Enables the Medical Rpt tab. The medical report must be completed by a medical practitioner or doctor.

• Health Information -- Enables the Health Info tab. The information in this section does not constitute a medical report and it can be completed by any healthcare professional. The person completing the report is responsible for the information submitted and is required to attach a discharge summary to this section.

Under Home Medical Service, you can select from the following services (check boxes), if applicable:

• Follow up of chronic illness
• Others
  

Under Home Nursing Service, you can select from the following services (check boxes), if applicable:

• Wound Care Only
  Selecting Wound Care Only, enables the For Senior Home Care Services/Home Nursing Service (Wound Care Only) section. Also, the Nursing Procedure tab is enabled.
• Procedures
• Follow up of chronic illness
• Health Education (Monitor BP/Blood glucose)
• Teaching simple exercises
• Others
• Caregiver training
  

Under Home Therapy Service, you can select from the following services (check boxes), if applicable:

• Home environment assessment and Home modification

• ADL/IADL Training

• Physiotherapy

• Caregiver training

• Others

For Senior Home Care Services/Home Nursing Service (Wound Care Only)

Under *Type of Information, you can choose one of the following options:

• Medical Report -- enables the Medical Rpt tab.

		Note
		The medical report has to be completed by a medical practitioner.

• Health Information -- enables the Health Info tab.

		Note
		The information in this section does not constitute a medical report and it may be completed by a health care professional. The person completing the report is responsible for the information submitted and is required to attach a discharge summary to this section.

Current Location of Patient:
*Location of Patient

You can select the current location of the patient as follows:

• Home -- You must select one of the following for home address:
   > NA -- not applicable
   > NRIC Address -- The patient's NRIC address is populated.
   > Non NRIC address -- The patient's non-NRIC address needs to be entered.

• Hospital -- You must provide the following details:
    > Expected Discharge Date
    > Hospital Type
• Institution -- You must select the institution from the list provided.

You can specify if the patient is known to other community services as follows:

• NA -- Not Applicable.
  You are not required to fill any details.
• Yes -- You are required to mention the community services in the text box provided.
• No -- The patient is not known to any community services.

Known to MSW / CM/ ACTION TEAM

Is patient known to :

a) You can select if the patient is known to the following:

• MSW
  On selecting MSW, you are required to enter the social report details in the Social Rpt tab.
• Case Manager
• Action Team
• Others

b) You can further provide the *Name, *Telephone, *Designation, *Email and so on.

c) To add the details, click Add.

Rehab
Referral

Has patient been referred for therapy

You can choose from the following therapies:

• Physiotherapy
• Occupational Therapy
• Speech Therapy

		Note
		Selecting these therapies, enables the PT, OT and ST tabs for entering further information.

Service Needed (for Day Rehabilitation/Dementia Day Care/Social Day Care Service only)

a) You can select the Duration as follows:

• Full Day
• Half Day

• Sessional

• Others

and mention the Frequency / Week

b) You can select Yes or No for the following fields:

• Transport required

• Stair Crawl required

• Escort required
  

		Note
		This section is enabled for Day Rehabilitation/Dementia Day Care/Social Day Care Service only.

Patient's TCU

Patient requires follow up at OPD/Specialist Clinic?

You can choose the following:

• Yes -- You must enter the following details:
  > *Clinic/Hospital
  > Doctor's Name
  > Speciality
  > Date Time (dd/mm/yyyy)
  > Special
  such as clinic/hospital, speciality, doctor name and so on.
  To add the OPD/Specialist Clinic details, click Add.
• No

Financial Information

You can select one of the following:

• Not applicable --- You are not required to enter further information.
• The applicant is on Public Assistance (PA Ref no.) -- Patient is on public assistance and you can provide the PA Ref no. and CDC.
• The applicant is on Medical Fee Exemption Card (MFEC No.) -- Patient is exempted from medical fees payment. You can provide the MFEC No.

Brief Social History

Under social history, you can enter the patient's biography, family history / social support and issues.

Also, you can enter current care management, primary caregiver and experience of care giving.

Additional Information

Any additional information required to be mentioned in the service application can be entered in the Other Remarks textarea.

Note

Note

Note

The mandatory fields that are not entered properly are indicated with asterisks (**). A message is displayed on the top of the page to enter the required fields.