Introduction
The social
report page summarizes the
patient's social and family background information, as well as the
financial needs.
Prerequisites
- The Social Rpt
tab gets enabled on selecting patient
know to MSW in the service application
page.
- Social report can be completed by Medical Social Worker (MSW) only.
Entering the Social Report Details:
Proceed as follows:
| 1 |
On
the Social Rpt tab, enter the details as described
in the following table:
 |
|
Note |
| |
Each
selection you make is associated with points that
are added after you have completed the assessment.
The points are displayed in the Total
Points field. |
Textarea |
Description |
| Social
background |
Family
set-up, living arrangement, primary caregiver, main
spokesperson and significant dynamics within the family
and other community support received. |
Functional
Status and care needs |
Premorbid functional status, previous
care needs and care giving experiences/issues versus
current status, clinical intervention to manage patient
care. For example, management of behavioural issues. |
Social
Criteria Assessment |
Assessment
on caregivers's availability, willingness & competency,
suitability of community-based/home-based services
to support patient's care, resources for alternate
care options. |
Financial
Assessment
|
Means
of subsistence, applicant's financial resources like
savings, medisave balance,
ownership of property and other sources of income,
main decision maker for patient's care and financial
issues. |
Additional
Assistance
|
Assistance
by hospital, community services to support patient's
care post-discharge, for example, transport funding
secured for patient's dialysis appointments, purchase
of oxygen concentrator for patients on long-term oxygen
therapy and so on. |
Recommendation |
Recommendations
from the social worker. |
|
| 2 |
Under
the Financial Assistance
(FA) section, enter the following details:
|
|
Note |
| |
The
financial information section is available only for
nursing homes. |
Field
name |
Description |
| Patient
is unable to afford full or partial co-payment and
is requesting for subsidy deviation |
a)
Selecting this check box enables the following fields:
Family financial information
- *Name of immediate family member
- *Relationship to applicant
- *Marital Status
- *Gross monthly income
- *Net monthly income
- *Stay with applicant
- Occupation
- Details on other source of income
- No of dependents (Adult)
- No of dependents (Child)
b) Select Yes
or No and
specify (if required) the details for the following:
- Details of Saving, if any (includes
patient's personal and joint accounts)
- Medisave balance
- Ownership of property (includes patient and
co-ownership tied to patient's NRIC)
c) In the Remarks
textarea, you can add
any additional comments.
d) To add the financial information, click Add.
Gross
PCI -- indicates Per
Capita Income.
Net PCI -- indicates Total Family Income,
divided by number of occupants in the household.
e) In the FA Submission
Date, enter the date.
f) Under SCHEME(s)
selection,
select Subsidy
Deviation (if applicable).
|
|
| 3 |
Subsidy Deviation
Field
name |
Description |
| Reason(s) for Appeal |
a)
You can select and specify from the following reasons:
- Dependent not staying in same household and
does not have any other immediate family's support
- Multiple persons within the household requiring
long term care
- Others
- Per capita household income has dropped recently
and significantly (e.g
retrenchment, change in employment, retirement)
- Staying in a place of worship, or in (ex) employer's
quarters/office
- Staying in a property of AV
above cut-off but on a rental arrangement
b) In the Details
for Appeal textarea, you can provide
the details.
c) To attach the supporting documents, click Attach Document. |
|
| 4 |
After
completing the social report, in the Completed
By section, by default, the MSW's
(logged-in) details are displayed. You can update the
name, telephone, email and date, if required.
|
|
Note |
| |
The information
(name, telephone number and so on) is based on the
details available in the logged-in user’s profile. |
|
| 5 |
When
the social report
page is ready, you can do one of the following:
- Save – to save
the social report page as draft.
You may want to use the save option, if the page is partially
completed or you do not want to submit it immediately.
- Ready – to
save and mark the draft as ready to submit (indicated
by flag in orange).
|
|
Note |
| |
The
mandatory fields that are not entered properly are
indicated with asterisks (**). A message is displayed
on the top of the page to enter the required fields.
You cannot submit the page without completing the mandatory
fields. Once the page is submitted (indicated
by flag in green), you cannot modify the details. |
|
